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Shona Nugent is a Social Care Worker at Gateway Residential Care, specializing in providing care to young people with complex needs. As a Crisis Volunteer at 50808, Shona creates a safe space for texters in crisis and helps them develop coping skills. Previously, Shona worked as a Studio Assistant at Rocycle, ensuring the smooth running of the studio and providing customer support. Shona holds a Master's degree in Clinical Psychology from Erasmus University Rotterdam and a Bachelor of Science in Psychology from University College Dublin.