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Mr. Ramirez-de-Arellano brings over 31 years of experience in the hospitality/customer service industry. Mr. Ramirez-de-Arellano worked for over 18 years in the hotel industry; where he managed hotels in the United States and Europe before becoming the Global Corporate Director of Training for Swissotels. In 2003 he made the transition to Property Management where he managed and oversaw three new condominium developments. He served as the General Manager for them until the homeowner’s association took over. In 2008, he joined Gates Hudson in the Commercial Division where he was the Director of Tenant Services for the entire commercial portfolio. In 2012, Mr. Ramirez-de-Arellano then joined Gates Hudson Community Management as a Community Manager at a luxury high-rise condominium in Washington, D.C. Mr. Ramirez-de-Arellano was recently promoted to Regional Vice President. Mr. Ramirez-de-Arellano has obtained his Certified Manager of Community Associations (CMCA) designation. Mr. Ramirez-de-Arellano has a Bachelor of Arts in Political Science with a double minor in Psychology and French. Mr. Ramirez-de-Arellano is fluent in English, Spanish, French and proficient in Italian, Portuguese and German.