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Caillin Grosse is a seasoned professional with extensive experience in member support and emergency medical services. Currently serving as Senior Manager of Member Support at PDI Technologies since May 2021, Caillin leads high-performing teams and focuses on enhancing customer experiences while fostering team development. Prior to this role, significant contributions were made at GasBuddy, where promotional advancements included oversight of customer support operations following the company's acquisition by PDI. Caillin's early career included various positions in emergency medical services, technical assistance, and veterinary care, complemented by co-founding a nonprofit dog rescue organization. A strong commitment to leadership, operational excellence, and community service is evident throughout Caillin's career.