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Natalie Jones is a Sales Operations Support Specialist at Garland Technology, where responsibilities include supporting the Northeast regional sales manager, maintaining data integrity, processing sales quotes, managing warranty renewals, and facilitating distributor onboarding. Prior to this role, Natalie served as an Inside Sales Representative at Pfannenberg Incorporated from May 2012 to January 2023, and as part of the customer service escalation team at Sykes from February 2009 to May 2010, focusing on mortgage modifications. Natalie holds a degree in Liberal Arts with a concentration in Psychology from Buffalo State University and has also studied at Erie Community College.