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Jon McCoy is an experienced professional with a strong background in technical support, engineering, and training within the telecommunications and network technology sectors. Currently serving as a Support Engineer at Garland Technology LLC since May 2019, Jon specializes in designing test plans and developing testing protocols. Prior to this role, Jon held various positions including Facility Manager at Hope Community Church and Senior Optical Systems Test Engineer at Huawei Technologies, where responsibilities included generating test plans and managing documentation for products within the North American market. Jon's extensive career also encompasses roles in training management and technical instruction at multiple technology firms, supported by an Associate's degree in Electrical, Electronic and Communications Engineering Technology from SOWELA Technical Community College.