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Elisa Nicastro is an accomplished PR and Communication Manager at Gardaland - Merlin Entertainments Limited since November 2017, overseeing PR strategies, media relations, and social media communication for the park and its associated facilities. Previously, Elisa held various roles at TSW from April 2011 to November 2017, including Social Media & Brand Reputation Team Manager, where responsibilities encompassed social media management, client relationship support, and brand reputation analysis for notable brands. Elisa has also worked as a Reputation & Social Media Strategist and Online Reputation Specialist, further honing expertise in strategic communication and online reputation management. Elisa's educational background includes a degree in Mediazione Linguistica e Culturale from Università degli Studi di Padova and training at Deutsche Schule in München and Istituto professionale per i servizi turistici Carlo Rosselli.