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Craig Graham is an experienced IT professional with a strong background in managing and supporting ICT infrastructures. Since July 2008, Craig has served as the IT Infrastructure Manager at the Gambling Commission, focusing on the provision of secure electronic communications and continuous improvement of IT services. Previous roles include ICT Network & Systems Support Engineer at T-Systems and Desktop Team Leader at both T-Systems and Centrica, where Craig led a team providing support to thousands of users. Craig's experience also encompasses senior technical analyst positions at British Gas, with responsibilities in desktop support and implementation, and early career roles in customer billing and pensions administration with Scottish Gas and Scottish Widows, respectively. Craig's educational background includes attendance at Greenhall High School.