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Joanne H. is an accomplished professional in the social care sector, currently serving as a Housing Support Officer at Galway Simon Community since August 2020, after holding various roles including Housing Support Assistant for the Women & Families Service and Housing Support Assistant. Prior experience includes working as an Assistant Project Worker at COPE Galway, focusing on emergency accommodation for the homeless during the winter months, and as a Personal Assistant at Galway Centre for Independent Living. Joanne H. holds a Bachelor of Arts in Social Care from the University of Galway, along with a Bachelor of Commerce in Management Information Systems and a certificate in Teaching English as a Foreign Language, showcasing a strong educational background that complements extensive hands-on experience in support services.