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Jay Huang is a seasoned professional with extensive experience in customer insights and market analysis across various industries. Currently serving as the VP of Customer Insights and Competitor Analysis at Galaxy Macau since May 2020, Jay effectively integrates expertise from previous roles in F&B, retail, and hospitality to enhance marketing performance. Prior roles include Consumer Insight Director at GSK, where Jay led insights transformation for the Fast Moving Consumer Health sector, and multiple positions at Diageo encompassing consumer planning for both regional and global markets. Earlier career highlights feature leadership in marketing insights at Unilever and significant research roles at Ipsos China and TNS. Jay holds an MBA in Marketing from Birmingham City University and a degree in International Trade from Guangdong University of Foreign Studies.