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Annette M. Cortés has a diverse background in talent acquisition and customer support, currently serving as a Talent Acquisition Sourcing Specialist at Gainwell Technologies since November 2021. Prior experience includes a role as Assistant Customer Support at Dedalus from June 2020 to December 2021, a Planning and Engineering Clerk at Lufthansa Technik Puerto Rico from October 2018 to June 2020, and a Call Center Representative at CommSense from October 2016 to October 2018. This progression reflects a strong foundation in both technical and customer service skills across various industries.