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Brianna Goodrum has a diverse work experience spanning from 2017 to the present. Brianna started their career as an Apprentice at Art Plumbing Co in August 2017 and worked there until June 2018. In August 2018, Brianna joined AIM as a Desktop Support Technician Intern and stayed until October 2018. Brianna then moved on to Spectrum in November 2018, where they served as an Internet/Voice Service Desk Representative until May 2019. In June 2019, Brianna joined Express Scripts as an IT Intern and later transitioned to the role of IT Service Lead Analyst, working there until May 2022. Currently, they are employed at Gainsight as a Technical Support Analyst PX, starting in May 2022.

Brianna Goodrum's education history includes the following:

- In 2019, they obtained a certification in Information Technology from NPower.

- From 2017 to 2018, they pursued education on Udemy, but the degree name and field of study are not specified.

- In terms of additional certifications, they received the following:

- In March 2019, Brianna obtained a CompTIA IT Fundamentals Certification from CompTIA.

- In October 2017, they obtained an OSHA 30 certification from the Occupational Safety and Health Administration.

- In December 2021, they completed an Introduction to Graphic Design: XD course from LinkedIn.

- In January 2022, they obtained several certifications from Google, including Foundations of UX Design, Start the UX Design Process- Empathize, Define, and Ideate, and Build Wireframes and Low-Fidelity Prototypes.

- In February 2022, they obtained Adobe XD for Designers certifications from both LinkedIn and Google, as well as a Google Certificate - Conduct UX Research and Test Early Concepts and Google Certificate - Create High-Fidelity Designs and Prototypes in Figma.