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Baby Kumari has worked as a Senior Software Quality Assurance Engineer at Gainsight since August 2018. In this role, they handle the end-to-end QA process for their module, trains new team members, reviews test cases and their execution, handles cross-team QA activities, and coordinates with the support and sales team for customer queries. Baby also provides knowledge transfer to teammates as needed. Prior to that, they worked as a Quality Assurance Analyst at Envista Innovative Tech Services from September 2017 to August 2018. Baby Kumari's earlier experience includes working as a Software Test Engineer at Ray Business Technologies Pvt Ltd from June 2015 to September 2017.

Baby Kumari obtained an Engineer's Degree in Electronics and Communications Engineering from Biju Patnayak University of Technology. Additionally, in September 2014, Baby Kumari obtained several certifications in different fields such as Channel Sales, Collections, Corporate Sales Management, Customer Service, Telecom Engineering, and Telesales from Aspiring Minds.