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Scott Woolveridge is an accomplished operations leader with extensive experience in the financial services sector. Currently serving as Operations Director at GAIN Credit since October 2019, Scott manages the Service, Collections, Payments, and Complaints teams for a prominent provider of short-term loans. Prior to this role, Scott held positions including COO at Salad Finance, Director of European Operations at Chubb Group, and Operations Director/Acting CEO at the Independent Parliamentary Standards Authority. With a strong background in operational strategy, process standardization, and regulatory compliance, Scott has successfully directed complex projects and teams across various organizations, enhancing customer service and driving revenue growth. Scott holds a BA Hons in Communication & Media Studies from Coventry (Lanchester) Polytechnic.