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Rahul Polara is a Senior Software Support Engineer at FYNXT, with experience in Microsoft Office 365, customer management, and support team leadership since May 2022. Previously, Rahul worked as an EDI Analyst at Yosa Technology Solutions Pvt Ltd, where responsibilities included managing customer support teams and ticket escalation from May 2016 to July 2021. Before that, a Software Support Analyst role at Visual InfoSoft Pvt. Ltd. involved supporting hospital and restaurant management software from May 2014 to June 2016, and a position as a Technical Support Engineer at Anand Systems Inc. focused on hotel management software from October 2013 to April 2014. Rahul holds a Bachelor's degree in Information Technology from Vadodara Institute of Engineering, obtained from 2009 to 2013.