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Pamela McConn currently serves as an SAP Analyst and BPO Analyst at FXI, a role started in January 2015, where responsibilities include optimizing processes in collaboration with Plant SMEs and end users, particularly focusing on SAP functionality. Previously, Pamela held various positions at Kraft Foods Group from November 2002 to November 2014, including Business Process Analyst and Transactions Data Coordinator - SAP Administrator, managing error reviews, continuous improvement initiatives, and user training. Pamela began their career at Frito-Lay Inc as an Operations Resource from December 1999 to November 2002. Educational qualifications include a Bachelor of Applied Science in Economics from Penn State University and SAP SCM520 and PLM412 certifications.