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Jann Lopez Rivera is an experienced compliance analyst currently working at FV Bank since August 2022. With a diverse background in the insurance sector, Jann previously held positions as a collection clerk at Colonial Insurance Agency and as a unit supervisor at FirstBank Insurance Agency, where responsibilities included supervising customer service personnel, managing premium collections, and enhancing service delivery methods. Additional experience includes auditing roles at Competitive Consulting Group, processing insurance claims at MAPFRE Insurance, and various customer service positions, demonstrating strong analytical and compliance skills. Jann holds a Bachelor’s degree in Marketing from Universidad Metropolitana and has completed relevant insurance certifications and licensure.