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Shashank Agrawal is an experienced IT professional with a background in various roles within the technology sector. Currently, as a Senior IT Executive at MINISO Life Style Pvt. Ltd., Shashank focuses on resolving user issues through ticketing systems and managing desktop application installations. Prior experience includes positions as an Analyst-IT/CRM at Future Supply Chain Solutions Limited, coordinating operations for key customers in stock management and delivery, and at Vulcan Express, where Shashank was responsible for project launches and vendor management. Earlier, Shashank served as an IT Administrator at GATI-KINTETSU EXPRESS PRIVATE LIMITED, emphasizing user support processes and application troubleshooting. Shashank holds a B-Tech degree in Computer Science and Technology from Bhagwant Institute of Technology, India.