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Hilde Jongeling is a technical consultant at Future Insight BV, involved in the setup and implementation of proprietary software products for various clients in both public and private sectors. Previously, Hilde worked as an editor at TechGirl Nederland, contributing to sales and forming partnerships. Hilde conducted research for a master's thesis at ProRail focused on applying Process Mining techniques for RPA candidate identification. At DATANEXT, Hilde served as a Client & Data Services Executive, assisting users with data-related inquiries and process optimization. Earlier experience includes roles in online marketing and order picking at FrankNL and HANOS, respectively. Hilde holds a Master of Science in Business Informatics from Utrecht University and a Bachelor of Science in Information Science from the University of Groningen. Additional education includes a minor at University College Cork and a VWO diploma from Stedelijk Gymnasium Apeldoorn.