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Harrington Rivera is an experienced professional in the field of software quality assurance and customer service management, currently serving as the Manager of Flex Operations at Futura Systems since June 2020 and as an Implementation Specialist II. Rivera has been with Meridian Cooperative since November 2013, contributing as a Software Quality Assurance Analyst, where responsibilities include the creation and maintenance of business documents for testing methodologies. Previous roles include Software Quality Assurance Analyst II at Amerisave Mortgage Corporation and various customer service positions at Wyndham Worldwide Corp. and Regions Financial Corporation. Rivera holds a Bachelor of Science degree in Computer Information Technology from Purdue University, completed in 2013.