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Jackie Myers

Senior Business Analyst at Fusion Connect

Jackie Myers has extensive work experience in the telecommunications industry. Jackie began their career at MegaPath in 2012 as a Voice Project Manager, overseeing project delivery and managing customer escalations. Jackie then became a Manager of Voice Project Management, leading a team of 7 FTEs and ensuring customer satisfaction. During their time at MegaPath, Jackie played a key role in process improvement and automation, integrating vendor APIs and implementing workflow enhancements for VoIP services.

In 2019, Jackie joined Fusion Connect, where they served as a Business Systems Analyst. Jackie focused on system consolidation and created dynamic provisioning workflows for VoIP and SDWAN offerings across multiple platforms. Jackie also worked closely with cross-departmental teams to document and implement requirements for consolidating three provisioning applications into one.

Overall, Jackie Myers has demonstrated expertise in business analysis, project management, and process improvement within the telecommunications industry.

Jackie Myers attended Edmonds College from 2006 to 2009 and obtained an Associate of Arts (A.A.) degree. The field of study for their degree is not specified. Additionally, Jackie Myers has a certification in Six Sigma Black Belt (CSSBB) from Aveta Business Institute, but the specific month and year of obtaining this certification are not provided.

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