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Sagar Kachhara is an experienced professional with a diverse background in customer service and relationship management. Currently serving as an Executive Associate CS & SBA Specialist at FBSPL since January 2023, Sagar previously held roles at BYJU'S as a Student Success Specialist and at ICICI Bank Limited as Team Lead, focusing on building relationships with two-wheeler dealerships and banking branches. Additional experience includes working as a Senior Quality Analyst and Quality Analyst at Arcgate, and as a Store Manager at Provogue India Ltd. Sagar's early career involved freelance work, supporting various projects from 2005 to 2010. Sagar holds an MBA in Marketing and a P.G. Diploma in Customer Relationship Management from Symbiosis Center Learning.