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Sudip Roy is an experienced operations professional currently serving as the Director of Operations at Fusion BPO Services since September 2022, where responsibilities include managing a team and leading business strategies. Prior to this role, Sudip held positions as Senior Manager and Location Head, demonstrating skills in operational oversight, staff management, and process improvement. Sudip also served as Operations Manager at Marble Box and Karvy Digikonnect, focusing on performance improvement, organizational efficiency, and HR functions. Early career experience includes roles as Assistant Manager at Concentrix, where Sudip optimized costs and developed staff, and as Senior Executive at Wipro Limited, where communication and collaboration with clients and finance teams were key responsibilities.