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Sarah Wolf has a work experience in various roles and companies. Sarah started their career in 2003 as a Call Center Support Representative at South Carolina Electric & Gas Company. In 2004, they joined SCANA Corporation as a Team Leader. Sarah then joined Fusion CX in 2006, where they started as a Training Specialist, later becoming a Call Center Manager, and finally serving as the Director of Healthcare Call Center Operations.

Sarah Wolf has studied Business Administration and Management, General at Stark State College of Technology. Additionally, they have obtained a certification as a Lean Six Sigma Yellow Belt from the Advanced Innovation Group Pro Excellence (AIGPE).