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Jewel John Samuel has extensive experience in customer service and management roles. At Furlenco, they have held positions such as Manager - Risk & Credit (Revenue & Growth), Assistant Manager - Loyalty and Retention, and Senior Customer Service Associate. Prior to this, at IndiGo, they worked as a Senior Customer Service Executive. Educationally, they obtained a BBA from Bangalore University and a High School Diploma in Hospitality Administration/Management from Aptech Aviation Academy.