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Veronica Ferguson has a wealth of work experience, beginning with their current role as Customer Success Manager at Funnel Leasing since 2022. Prior to that, they were a Leasing Manager and Leasing Consultant at Equity Residential from 2017 to 2022. Before that, they were a Customer Relationship Management Specialist at Lucidoc Corporation from 2014 to 2017. In their role as Leasing Consultant at Equity Residential, their key responsibilities included connecting with prospective residents through phone calls, appointments, and follow-up communications, delivering a persuasive narrative about the benefits of living in an Equity Residential apartment home, and managing the leasing process by guiding new residents through each step, completing and verifying all lease applications and sharing results with applicants. As Customer Relationship Management Specialist at Lucidoc Corporation, their key responsibilities included developing and retaining customers for Compliance Management software company, researching and resolving customer support requests, and tracking and monitoring requests to insure a timely resolution.

Veronica Ferguson attended California State University, Los Angeles from 2011 to 2013, where they earned a Bachelor of Arts in Organizational Communication and Public Relations. Prior to this, they attended Humboldt State University from 2009 to 2011, where they studied Communication, General.