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Amanda Franklin is an experienced professional with a diverse background in customer service and logistics management. Currently serving as Team Leader of Logistics EU and Customer Service Team Leader at Funko since July 2022, Amanda is responsible for leading a team of customer service associates and managing key aspects of customer service. Previous positions include Client Services Manager at Staci UK, Customer Service Administrator at WAGO Ltd, Owner/Managing Director at Frandale Autoworx Ltd, Insurance Manager at Norbert Dentressangle Transport Services, and Insurance Administrator at Christian Salvesen. Amanda possesses strong skills in claims management, client relationship management, and team leadership, with a proven ability to resolve customer needs and maintain effective communication.