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Mark Rickard is a seasoned technical writer with extensive experience in developing comprehensive documentation and training materials across various platforms. Currently employed at Fuel Cycle since April 2022, Mark specializes in creating user guides, support guides, and installation instructions, along with video scripts and data-related projects. Prior to this role, Mark cultivated skills at Salsa Labs from March 2011 to March 2022, where responsibilities included producing quality documentation and providing software support. Mark's earlier experience at Net Health Systems, Inc. encompassed marketing communications and client support. Mark holds a Bachelor of Science degree in Education, focusing on Biology and Astronomy from PennWest Edinboro.