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Jami Sargent has extensive work experience in various roles and organizations. From 2001 to 2005, they worked as an Executive Assistant to the CEO at Meadows Hospital. In 2005, they joined Stone Belt Arc, Inc. as the Practice Manager and later transitioned to the role of Employee Relations Manager. Since 2016, they have been working at FTR | Transportation Intelligence, first as the Chief of Staff and currently serving as the Chief Operating Officer.

Jami Sargent completed an Associate's degree in Business Administration and Management, General from Ivy Tech Community College from 2004 to 2006. Prior to that, from 1994 to 1997, Jami attended Indiana State University and studied Psychology, but did not obtain a degree.