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Bruna de Oliveira Santos has extensive experience in administrative and customer service roles, beginning as an Assistente de Check-out Sênior at GRUPO SBF from February 2008 to February 2011, where responsibilities included managing cash operations and customer interactions. From January 2012 to November 2015, Bruna served as an Assistente Administrativo at Alpargatas S.A., handling various tasks such as invoice processing, inventory management, and client service. Since December 2016, Bruna has been an Assistente de Filial at FTD Educação. Currently pursuing a postgraduate degree in Positive Psychology at Pontifícia Universidade Católica do Paraná from July 2024, Bruna previously completed a degree at Estácio in June 2023.