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Ettore Tenaglia is a highly experienced technology operations leader with a strong background in infrastructure and service management. Currently serving as the Head of Infrastructure & Service Operations at FSTechnology SpA since February 2024, Ettore has previously held significant roles including Head of Tech Operations & Services Governance at Octo Telematics and Service Operations Manager for the Transportation Business Unit at AlmavivA. With substantial experience managing large teams and operations, Ettore coordinated over 180 specialists at AlmavivA and led multiple service desks, ensuring the effective handling of thousands of trouble tickets monthly. Earlier career roles include Team Leader for Trenitalia at TSF and various positions at Reply, focusing on content management systems and web development. Ettore holds a diploma in Electrons & Telecommunication from ITIS F. Severi in Roma.