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Natalia Czepukajtys is an accomplished IT Service Delivery Manager at Turas Nua, bringing expertise in managing IT stakeholders and solution providers in key areas such as BI, CRM, HR, and e-Learning. Prior experience includes a role as Senior Business Consultant/Service Delivery Manager at IBM, where strong client relationships and change request management were priorities. Earlier positions include Business Consultant at Masterlink Logistics and Administrator at Maxi Zoo Ireland Ltd. Natalia's foundational experience as a Peer Mentor at the Institute of Technology Blanchardstown involved enhancing the first-year experience for students. Educational credentials include an Honours Bachelor in Business and Information Technology from Technological University Dublin and certifications as a Health and Nutrition Life Coach and Abundance and Manifestation Coach from Transformation Academy.