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Melissa Coad has extensive experience in the insurance industry. Melissa worked for Frontline Insurance, starting as a Senior Underwriter from January 2009 to January 2013. Melissa then became a Senior Underwriting Manager from January 2013 to July 2016. Following that, Melissa held the position of Vice President of Personal Lines Underwriting from July 2016 to March 2019, before being promoted to Senior Vice President of Personal Lines Underwriting in March 2019. Prior to their time at Frontline Insurance, Melissa worked at Lancaster & Associates-Nationwide Insurance as a Producer and Account Manager from May 2007 to January 2009, and at Insurance Office of America as a Personal Lines Account Manager from May 2005 to May 2007.

Melissa Coad obtained their Bachelor's degree in Marketing from the University of Central Florida between 1995 and 2000.