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Bernice Castillo is currently the Sr. Manager for Onboarding and Configuration at Frontline Technologies. Prior to this role, Bernice held positions at Teachscape, where Bernice served as a Configuration Manager, Implementation Manager, Lead Program Facilitator, and Senior Technical Support Agent/Program Facilitator. Before Teachscape, Bernice was a Quality Assurance Analyst/Technical Writer at ClearOrbit and a Project Team Leader at Clinicor, Inc. Bernice has a strong background in implementing and configuring various programs and systems, with extensive experience in technical support and project leadership.