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Ryan Jackse currently serves as Small Business Manager at Frontier Communications, overseeing three small business teams comprising 32 agents and 2 supervisors focused on order management, retention, and account management since May 2022. With a history at Frontier that includes roles as Small Business Retention Supervisor and Retention Lead for Small Business, Ryan has consistently improved performance metrics and enhanced customer experiences through effective team management and training. Prior experience includes a comprehensive role at Verizon Communications where Ryan honed skills in sales, billing, and customer relations, achieving notable success in closing rates on cold calls. Educational background includes studies at North Central Texas College.