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Christopher Williams serves as Vice President of Operations at Frontier Communications since October 2010, overseeing a workforce of over 310 employees and managing a substantial budget in fleet operations. Williams has implemented key performance indicators (KPIs) that have significantly improved productivity and reduced overtime expenses, along with developing tools to forecast vendor resource needs effectively. Prior roles at Frontier included Associate Vice President of Operations and Director of Operations, where Williams focused on capital budgeting and operational efficiency. Prior experience at Verizon encompassed various managerial positions, advancing from Local Manager to Area Manager, and contributing to significant productivity achievements. Christopher holds a Bachelor's Degree in Business Finance from the University of Phoenix and an Associate's Degree in Computer Engineering from Tidewater Community College.