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Rasheeda (Macon) Wooten, MBA has extensive work experience in the customer service industry. Rasheeda is currently employed as the Director of Diversity and Inclusion at Frontdoor, Inc. Prior to this role, Rasheeda worked at American Home Shield for several years. Rasheeda'spositions at American Home Shield included Operations Manager, Customer Care Supervisor, and Customer Facing positions. In these roles, Rasheeda excelled in managing contact center associates and supervisors, improving operational efficiency, and ensuring high levels of customer satisfaction.

Rasheeda (Macon) Wooten, MBA graduated with a Bachelor of Science (B.S.) degree in Consumer and Industrial Marketing from The University of Alabama in 2003. Rasheeda furthered their education by obtaining a Master of Business Administration (MBA) degree in Marketing from the University of Phoenix in 2007. In addition to their degrees, they have also obtained certifications in Diversity and Inclusion for HR from Cornell University in 2023, Navigating the Corporate Landscape Participant from The Executive Leadership Council (ELC) in 2021, and Women's Entrepreneurship from Cornell University in 2019.