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Robert K. is an experienced IT professional with over 15 years in desktop support, currently serving as a Desktop Support Specialist at Fromm Family Foods since November 2021. Responsibilities include troubleshooting application, hardware, networking, and software issues, managing desktop activities, coordinating with vendors, and supporting events. Prior experience includes roles as a Senior Desktop Support Technician and Project Coordinator at Ascension Technologies, where project oversight and equipment management were key duties. Robert's background also includes technical roles at NTT DATA Services, Dell, and the Medical College of Wisconsin, with a focus on network configuration, software installation, and hardware repair. Education was completed at Waukesha County Technical College, earning an Associate’s degree in Computer Hardware Technician.