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Josh Bunch is a skilled gameplay designer currently contributing to Froglet Games on the Cosmic Shore project, where responsibilities include designing and balancing ship classes and creating comprehensive game design documentation. With a strong technical support background, Josh has worked at CentriServe I.T. as a Technical Support Specialist, ensuring effective support for dental office clients, and previously held roles as a Tier 2 Service Desk Analyst at Credit Corp Group and an Escalation Specialist at Morgan Stanley, focusing on troubleshooting and documentation of technical issues. Josh's experience also includes managing high-priority incidents at Dell EMC and improving customer service processes as a Supervisor at Silhouette America, Inc. Educational qualifications include a Bachelor's degree in Game and Interactive Media Design from Full Sail University and a Bachelor's degree in International Business from Utah Valley University.