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John Tyler is an experienced IT professional currently serving as a Business Partner ICT - Enterprise SAP at Fire and Rescue NSW since March 2021. With a robust background in SAP, John has held multiple roles, including Principal Application Developer and Service Delivery Manager at the NSW Department of Planning, Industry and Environment from 2008 to 2021, and has been an active member of the SAP Australian User Group (SAUG) since 2011, serving as the NSW Public Sector Special Interest Group Lead and Committee Member. Prior to these roles, John worked as an SAP Support Analyst at Capral Aluminium and a Senior Consultant at IBM Australia, contributing to SAP support with the RSO group. Early career experience includes a position as a Functional Consultant at PriceWaterhouseCoopers and Project Manager at Alcatel Australia. John holds a Bachelor of Science in Computing from UNSW and a Master's degree in Business from the University of Technology Sydney.