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Nicole Strom currently serves as the Chief Operating Officer and Human Resources Consultant at Friends of Firefighters since March 2023. Previously, Nicole worked as the Regional Operations Manager at TrueCare24, managing multiple large-scale contracts with revenue ranging from $50K to $5.5M for a healthcare technology start-up. Other roles include Assistant General Manager at Lodging Dynamics Hospitality Group, overseeing daily operations and HR relations, Operations Team Member at Stay Montana, and Dual Front Desk Manager at White Lodging Services, where strategic management of Front Office operations and associate engagement initiatives were key responsibilities. Nicole holds a degree from Texas State University, completed in 2018.