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The Operations and Management Team at Friendly's Ice Cream, LLC is responsible for overseeing the day-to-day operations of the ice cream shops and ensuring the smooth delivery of quality food and friendly service. This team spearheads strategic planning, manages staff, coordinates with suppliers, and ensures the adherence to company standards, consistently upholding Friendly's reputation of being a welcoming neighborhood gathering spot with fresh, high-quality ice cream and classic American foods.