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Dag R. serves as the Service Delivery Manager for Content Protection & Anti-Piracy at Friend MTS, where responsibilities include ensuring the delivery of content protection solutions to a global client base in the media and entertainment industry. Prior to this role, extensive experience was gained at Red Bee Media, progressing from EPG & VOD Scheduler to Senior Service Delivery Manager, overseeing key accounts and managing client relationships with major European broadcasters. Dag R. has also held positions in sales and e-commerce, demonstrating a breadth of expertise in customer service, operations, and technical team collaboration. Educational qualifications include a Bachelor of Arts in Media Studies from the University of Westminster and a Diploma in Information Processing and Technology from Sogn og Fjordane University College.