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Cosby Birton is an experienced professional with a background in customer service and call center management. Currently serving as Call Center Manager and previously as Call Center Specialist at FRIEND FAMILY HEALTH CENTER since March 2016, Cosby Birton schedules patient appointments and acts as a liaison for patients with the health center. Prior experience includes roles as a Customer Service Specialist at Dyson since September 2011 and as a Customer Service Officer at Comcast Cable from August 2008 to December 2010. Cosby Birton holds a Bachelor of Arts degree in English Language and Literature from Dillard University, completed between 1987 and 1991.