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Samuel A. Beguiristain is an IT Customer Success Manager at Frida, responsible for leading internal customer interactions, managing technology-related service requests, and overseeing customer support ticket resolution. With a strong background in IT support across various companies, including Qualio and Papa, Samuel has demonstrated expertise in automating tasks, managing hardware and software lifecycles, and providing technical support. Prior experience includes roles at Verkada as a Technical Support Intern, Pacin Levine, P.A. as an IT Specialist, and Geek Squad as a Consultation Agent. Samuel holds a Bachelor of Science in Computer Science from Florida International University and an Associate of Arts in Computer Science from Miami Dade College.