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Paula Norman has held various sales and customer care roles at companies such as Freska, Hubbr AB, and Makalös AB. At Freska, Paula currently serves as the Commercial Manager, Head of Customer Care & Schedule Optimisation, and Customer & Worker Care Manager. With a background in sales, Paula also worked as a Marketing Sales Representative in Sweden. Paula completed their education at Plusgymnasiet AB from 2011 to 2014.