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Srini Raghavan joined Freshworks as Chief Product Officer in 2024 with nearly 20 years of experience in the enterprise software industry, leading teams to scale groundbreaking new products in enterprise SaaS. Prior to Freshworks, he was chief product officer at RingCentral, senior vice president of product management for AI, automation and digital product portfolio at Five9 and director of product management at Cisco. Raghavan holds an MBA in entrepreneurship, strategy, and finance from The University of Chicago Booth School of Business. He also has a Bachelors and Masters in Computer Science and Engineering.