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Chandan Kumar is a seasoned product design professional with extensive experience in user experience and visual design. Currently serving as a Product Design Manager and Lead Product Designer at Freshworks since October 2018, Chandan has previously worked as a User Experience Architect at Infosys, where responsibilities included creating UX roadmaps, conducting usability analysis, and leading design sessions. Chandan's earlier roles at Infosys involved positions as a Senior User Interface Lead and Creative Designer, alongside experience as a Visualiser at PixelKraft Media Solutions and Integraa Brand Services, focusing on visual communications and project management. Chandan holds a Master’s Degree in Mass Communication/Media Studies from Alagappa University and a Bachelor’s Degree in Design and Visual Communications from Sindhi College of Arts and Science.