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Aniket Sharma serves as the Director of Engineering at Freshworks, where responsibilities include leading a 50+ member engineering team focused on the development of the AI-powered Neo Analytics Platform and scaling the Neo Communications Platform, which encompasses various collaboration tools. Previous roles at Freshworks include Senior Engineering Manager, Engineering Manager, and Senior Lead Engineer, where Aniket contributed to significant projects like FreshConnect and Realtime Multichannel Notifications Service. Aniket's career began with positions at Framebench, Applied Information Sciences, ResearchWire, and Bharti Airtel Limited, with a foundational education in Electronics & Electricals from Birla Institute of Technology and Science, Pilani.