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Shubhendu Mankotia is an experienced professional in the hospitality and retail sectors, currently serving as a Retail Operations Manager at Freshways since July 2022. Prior experience includes roles as Assistant Sales Manager at FAMILY NEST REAL ESTATES PRIV LIMITED and Assistant Manager at Omaxe Limited, where responsibilities spanned from sales management to operational oversight. Shubhendu's career began in the hospitality industry with positions such as Front Office Executive at ITHotel Bella Vista and Guest Relations Executive at various resorts. Additionally, Shubhendu operated food outlets as an entrepreneur, successfully managing Food-O-Holic and Sunny Spicy Treat. Educational qualifications include a Bachelor's degree in Hospitality Administration/Management from Queen Margaret University and an Advanced Diploma in Hotel/Motel Administration/Management from the International Institute of Hotel Management.