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Kendra Silvestri is a seasoned operations professional with extensive experience in logistics, customer experience, and international account management, currently serving as the Director of Operations at FreshCut Paper since May 2021. Prior to this role, Kendra held various leadership positions at Tea Forte from June 2004 to May 2021, where responsibilities included developing global business strategies in over 20 countries, overseeing marketing promotions, and establishing the export department. Kendra's expertise also entails significant achievements in cost reduction through the implementation of 3PL in Europe and the creation of essential training programs for customer service teams. Kendra holds an MBA in Management from Fitchburg State University and a Bachelor of Science degree from the University of Massachusetts Amherst.